To change the shipping destination after placing your order, please click the corresponding [ORDER NUMBER] and edit the shipping information in the MY ORDERS: ORDER HISTORY section of My Page.
However, it is possible that the attempted changes will be rejected due to your order details or shipping destination.
If this takes place, please consider having your merchandise shipped to your currently registered address or a shipping destination in your registered location.
*To change other shipping details, please click the corresponding [ORDER NUMBER] in the MY ORDERS: ORDER HISTORY section of My Page, and make corrections.
*We do not ship products to P.O.Box, hotels, delivery lockers, courier service providers, or restricted areas ( please refer to the link: https://www.ninjavan.co/en-sg/support/shipper-support/restricted-zones
With effective from 25th,May 2020:
*We do not ship products to P.O.Box, hotels, courier service providers, or restricted areas ( please refer to the below file " Ninja van restricted zones".)
*You will need to pay an additional cost of $12 for any changes made to your address if the shipping process is already underway.
Please note that if this happens, we will contact you.
If you have any other questions, please consult the PREMIUM BANDAI Customer Service.
FAQ: See ”PREMIUM BANDAI Customer Service”