User's Guide

Welcome New Users

• About re-register account
• Can I Have More Than One Account?
• About Mail Members
• About Member Registration
• Types of Membership
• Do I Need to be a Member?

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Premium Membership

• About SMS Verification
• Cookie Information
• About Signing In
• When Your Password is Locked
• Resetting Your Password
• Note on Resetting your Password

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Purchasing Products

• Order Consolidation Details and Conditions
• Product Types and Orders
• About Order Consolidation
• About Damaged Packaging
• Nonconformity with Item Specifications/Damaged Items/Wrong Items
• About Product Specifications

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Shipment

• About the Shipping Location
• About Redelivery
• Shipment Enquiry
• About Delivery
• Choosing the Exact Time/Date of Product Delivery
• How to check your SHIPMENT TRACKING NUMBER

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Payment

• About Promotional Campaigns
• To Use a Coupon
• About Coupons
• Payment Methods

Order Cancellation / Return

• Can I Get an Exchange/Refund After Receiving My Products？

Contact Us

• PREMIUM BANDAI Customer support operating calendar
• PREMIUM BANDAI Singapore Customer Service
• The Alphanumeric Characters that are Prohibited When Filling Out Inquiry Forms
• How to Contact

My Page

• About WISH LIST
• About MY PAGE
• Changing Your E-mail Address
• Changing Registered Address
• Changing User Information

e-Newsletter

• About NEWSLETTERS

Disclaimer and Copyright

• Safety Guide
• Protection of personal information
• Disclaimer
• Copyright and other intellectual property rights

About Website Renewal

• Agree to the Terms and Password Reset
• Privacy Policy
• Order Consolidation
• Linked Account Login
• Search Terms
• Old Order History

See all 11 articles